Shipping Information

Standard Shipping

Our shipping charge is $9.95 This is our flat rate for shipping across Australia on all items unless otherwise stated.

On the rare occasion, an item may be exceptionally large or bulky the shipping price may vary and this will be clearly stated in the product description.

Standard parcel shipping within can take between 2-10 days dependant on your delivery area.

All orders will be dispatched within 2-3 days of the order being placed and payment received, with the following exceptions;

  • Orders placed on weekends or public holidays will be dispatched on the next available business day

  • You can ask to rush the order in the notes and I will do my best to get it out urgently 

  • Orders that are on pre-order will shipped at a later date. We will provide you with our best possible estimate of this time frame and dispatch within 24 hours of receiving the stock

You will receive a tracking email once your parcel has been picked up to track your parcel from either Australia post or Sendle. 

Free Pick up in the Blue Mountains

Free pick up is available from Hazelbrook in the Blue Mountains please contact me via email or phone to arrange your pickup time. 

If you have an urgent order please feel free to call on (02) 4758 9743 and I will do my best to arrange a pick up or delivery time that suits. 

International Orders

New Zealand

Oh hey neighbours. Shipping to NZ cost $15 and we ship with Australia Post.

Rest of the World

International shipping cost $25. In order to keep costs down on international parcels we cannot provide tracking. Dependent on the location and custom control in your country shipping can take between 10 - 21 days.

International shipments may be delayed by the customs process. Unfortunately this is out of our control. Your package might be subject to importation taxes and fees. These can vary from country to country. Contact your local post office for current rules.

USA / Canada 

Unfortunately we cannot ship our handmade products to the USA or Canada.